(NJ) Gold Trident Plan Contract (CHLORINE) WEEKLY SERVICE
(1) Pool Opening: Includes chlorine and algaecide chemicals, removing and folding pool cover, equipment start-up and inspection, reinstallation of ladders, handrails, jets, skimmer baskets, screwing brass anchors down, set time, mark pressure gauge, tighten filter band and drain plugs, add DE (product included), setting uppool and testing components, leaving auto cleaner out on deck to straighten out hose. Customer will be asked to make sure water level is up to the skimmers prior to us arriving, leave all pool equipment out and making sure electric is turned on. Pool opening must be scheduled with the office. We ask you to give us the week you are trying to open the pool. You will receive an email confirmation with the date and instructions one week prior. NOTE: It approximately takes 5-10 days to clean and balance the pool after the opening. We will return within 72 hours after the opening for an initial cleaning. It may take up to 2-3 cleanings for the pool to clean and balanced which will be deducted from your allotted valets. You will be required to run your main pool pump non-stop until clear.
(17) Full Service Valets: Includes (up to 1 hr.) of skimming the surface and vacuuming the bottom. Cleaning out debris from skimmer & pump baskets along with pool cleaner bag. Analyzing water and balancing to achieve correct levels. Checking filter equipment for proper operation. Backwash filter and re-charge with DE (if applicable). If valet exceeds 1 hour, it will count towards a contracted valet or extra charge. Valets will be managed by Mer-Man. Your service day and technician will be provided once the schedule is configured. Valets must be weekly in order to maintain chemistry & filtration standards (no skip weeks unless approved).
(3) Service calls: Includes (up to 1 hr.) of diagnostic, technical, mechanical or electrical service work. A service call may include one or more technicians to resolve an issue that unexpectedly arises with your pool equipment. Under this contract, service calls are not to be confused with cleaning services, routine maintenance (cleaning cartridges or grids), or scheduled work. Labor quoted for new installation of equipment is not a service call. Service calls need to be scheduled with the office and will be placed in the first available slot. Parts necessary for a repair are not included with this plan. Service must approved and deemed necessary.
(1) Pool Closing: Includes 30k gallon premium chemical kit & anti freeze (spa only), cleaning DE filter grids & filter, draining filtration equipment, winterizing plumbing lines, draining pool water level down 1” below tile if applicable, shutting off electric to equipment if accessible, storing all equipment on pool deck , screwingbrass anchors up, and installing safety or water bag cover. Pool closing must be scheduled with the office. We ask you to give us the week you are trying to winterize the pool. You will receive an email one week prior with instructions. Customer will be asked to lower the water level 1” below the tile for plaster pools, leave out all required items to winterize the pool entirely. Additional time for cable systems, lawn stakes, waterfalls, grottos, double coverings and dual systems will be subject to additional costs at $125/hr.Full In-Contract Season Chemicals: (under 35k gallons) Chemicals include chlorine, alkalinity, pH plus, pH minus, stain & scale, phosphate removers, salt, algaecides, DE and (1) specialty algaecide (silver/pink-X). Full season chemicals expire after the 17th valet. Additional valets can be added and chemicals are available for purchase.